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| Frequently Asked Questions
| Q |
What
does Scalehammer do and how does it work? |
| A |
Scalehammer is a water descaling
device that eliminates existing scale and inhibits
the formation of new deposits. The problem
with hard water is that calcium particles in
large concentrations tend to stick to themselves
and fixtures, causing hard scale that clogs
pipes, clings to plumbing systems, and anything
submersed in the water, such as heating elements.
Scalehammer generates low power radio waves
(waveforms) that affect the molecular attraction
of these scale-forming particles, keeping them
in solution or suspension. These particles
flow harmlessly through your pipes and appliances
and down the drain, reducing unsightly scale-related
stains and deposits. |
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| Q |
Does
Scalehammer work when water is excessively
hard? |
| A |
Scalehammer works effectively
in water whose hardness level is as high as
25 grains or 425 ppm. If your water is harder
than this,
we recommend that you use a traditional salt
softener along with Scalehammer. For best results,
install Scalehammer before
the softener. |
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| Q |
Will
Scalehammer reduce the amount of calcium
in my water? |
| A |
Scalehammer does not add
or remove any minerals, including calcium,
from water. If you perform a water hardness
test,
you will
notice
no change in the calcium content. |
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| Q |
How
does Scalehammer soften water if it does
not remove minerals? |
| A |
To soften water, Scalehammer
dissolves large mineral crystals
into tiny
mineral particles by neutralizing the minerals'
capacity to clump together.
The absence of large mineral crystals is softens
the water.
In detergents, it is the job of enzymes to bind up large crystals before the
detergent can lather. As there are no longer any crystals in the treated water,
there is very little for the enzymes to bind up, therefore soaps, detergents
and
shampoos lather a lot more easily.
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| Q |
How
long will Scalehammer last? |
| A |
Scalehammer is designed
to operate continuously for over 10 years under
normal operating conditions. We guarantee the
Scalehammer for 5 years from date of purchase
and will replace any unit that fail during
that time. |
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| Q |
Is
Scalehammer expensive to operate? |
| A |
Absolutely not. Operating
costs are minimal and should be less than
$5 per year. In the long-term, you'll significantly
lower costs related to heating hot
water, de-scaling
parts and dishwashers as well as costs incurred
through repairing and replacing equipment damaged
by scale. |
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| Q |
Does
Scalehammer require maintenance? |
| A |
Scalehammer is designed
to run maintenance free. |
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| Q |
When
I move, can I take Scalehammer with me? |
| A |
Yes. Because installing Scalehammer
requires no additional plumbing work,
removing it is as easy as unwinding
its antenna and unplugging the unit. |
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| Q |
What
are the advantages of owning Scalehammer
over other electronic
or magnetic devices? |
| A |
Scalehammer is the state-of-the-art
device in alternating current water conditioning.
Scalehammer's digital electronics-controlled
technology continually fluctuates among 3000
different frequencies, thus treating the widest
range of mineral concentrations and other variables
that cause hard water problems. It does not
treat iron particles.
Note: Permanent bar
magnets have been promoted as a method of “treating” hard
water, but they do not treat the vast and complex array of mineral contents and
concentrations found in water. Therefore, untreated minerals continue
to cause scale, and different temperatures and flow rates can reduce effectiveness.
Magnetic particles also build up inside the pipe where the magnets are placed,
eventually causing blockage at the very point it is supposed to be doing its
job. |
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| Q |
On
what size pipe will Scalehammer work? Is
there a maxmimum size? |
| A |
The Scalehammer is designed
for maximum performance on pipe diameters of
up
to one inch (2.5 cm). |
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| Q |
Will
Scalehammer affect my water pressure? |
| A |
Many customers have noticed
a substantial improvement in water flow due
to the descaling effect of the plumbing system.
This is especially true with customers who
have well pumps, where pressure changes are
more significant and noticeable. |
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| Q |
When
and how will I notice the difference? |
| A |
The average water system can
be descaled in just 12 weeks. The first signs
are when the water feels softer. Scale starts
to soften and fall off toilet cisterns and
kettle elements. Scale on taps and commercial
appliances will soften and can easily be removed.
There should be a progressive improvement in
water flow and the time it takes for hot water
tanks to heat the water. |
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| Q |
Where
should I install Scalehammer? |
| A |
The installation location
will depend on the equipment you wish to protect.
If you want to protect a commercial appliance
such as a coffeemaker, install Scalehammer
to the main
water
supply leading to the equipment.
If you want to protect your home's entire water
supply, install Scalehammer to the main water
supply leading into your home. This way, you
treat all water that enters your home before
it runs off in different directions. You may
have to supply a power source in which to plug
in Scalehammer's adaptor.
Like all electronic
devices, Scalehammer must be protected
from the weather, dampness, excessive heat,
and
direct sunlight. |
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| Q |
Can
Scalehammer be used with existing filter
systems and water softeners? |
| A |
Yes. Scalehammer has no
adverse effect on other filter systems,
and Scalehammer's descaling process is not
affected by them. In fact, these inline systems
will
also benefit from the descaling process, prolonging
the life of these systems. Water softeners
need no longer be regenerated with salt but
may be left in place during the descaling
period while the Scalehammer descales them
and removes the sodium deposits left as a byproduct
of their operation. Afterwards, they are rendered
obsolete and can be either removed, disposed
of, or left in place (provided they are not
restricting waterflow). |
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| Q |
Will
I notice more lather from soaps, shampoos
and detergents? |
| A |
Water treated with Scalehammer
can be regarded as soft. Far less shampoo,
soap or detergent will be needed. In industry,
chemicals can be changed to leave out a descaling
component with considerable cost savings. |
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| Q |
My
water is stored in tanks. Do I treat the
pipe going into the tank or coming out of
it? |
| A |
It is always best to treat
the pipe coming into the tank preferably at
the point where it enters the building, as
there is usually a power supply and shelter
from
the weather. When stored in a tank, Scalehammer-treated
water remains in a charged state for four days.
If the tank's water is constantly
being used, there is no loss of treatment.
Scalehammer will break down all the sediments
and scale that may have accumulated in the
tank over the years and drop it in lumps on
the bottom before progressively breaking it
down into tiny sub 4 micron particles over
a period of time. After a few months of treatment,
it is advisable to remove all this scale and
sediments to gain the maximum water softening,
descaling, water clarity and health benefits
from the Scalehammer. |
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| Q |
Will
Scalehammer work on any kind of pipe material? |
| A |
Scalehammer is effective on
all pipe materials including, PVC, ABS, Copper,
Cast iron, galvanized steel and even fiber
cement pipes. |
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| Q |
Is
treated water fit to drink? |
| A |
Yes, no chemicals are used
and it retains all of its natural minerals
essential to good health |
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| Q |
Will
the device work using country's power supply? |
| A |
Scalehammer comes with a 110
V 60 hz power unit. Option for a power supply
of 100-240 V is also available. |
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| Q |
Should
the unit be left on at all times? |
| A |
Yes, ALWAYS. |
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| Q |
If installed near a Scalehammer, will an Ultra Violet filter cause any interference to the Scalehammer? |
| A |
No, there are no problems from having an Ultra Violet filter near the Scalehammer. |
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What
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